Accessibility Overview at Specialists in Dermatology PLLC
At Specialists in Dermatology PLLC, we are dedicated to ensuring that all of our guests, regardless of ability, have full and equal access to our services, facilities, and website. We honor the dignity and independence of every individual and actively offer an inclusive experience. Below, you can find an overview of our accessibility measures:
Effective Communication
We strive to ensure effective communication with all guests. To ensure that everyone can fully engage with our services, we offer, at no charge, auxiliary aids and services that are reasonably necessary. These include support for hearing or speech impairments, and we accept Operator Relay Service calls and Teletypewriter (TTY/TDD) calls through 711, just as we do with traditional phone services.
Website Accessibility
We prioritize making our website accessible to all individuals, including those with disabilities. Our team uses the latest technologies to develop website content that meets the accessibility needs of everyone. We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 and the Twenty-First Century Communications and Video Accessibility Act of 2010, ensuring full online usability. We continuously update our content to stay compliant with the latest standards.
Assistive Devices
We encourage all guests to use their own personal assistive devices to access our services. If an assistive device is incompatible with our facilities, we will work closely with guests to offer alternative methods for full and equal access. Our goal is to make sure every visitor can access our merchandise, services, and other offerings without barriers.
Companions and Service Animals
We welcome companions, guide dogs, and other service animals to accompany guests with disabilities throughout our facility. We offer personal assistance whenever needed, ensuring a supportive and helpful experience. Our team will always respond with sensitivity and discretion.
Interruption of Services
If any services or facilities that assist customers and guests with disabilities are temporarily unavailable, we will provide immediate notice of the interruption. Additionally, we will provide the estimated time for when we expect to restore these services.
Staff Training
We train all our staff members regularly, equipping them to communicate effectively with guests who have disabilities. Our team offers sensitive, respectful, and helpful assistance to everyone we serve.
Modifications to Policies or Procedures
We are committed to making reasonable modifications to our policies or procedures when necessary to provide our customers and guests with full and equal access. If a policy or procedure limits access to our facility, website, or communication channels, we will take action to address and modify it.
Continuous Improvement and Support
We are actively working to improve the accessibility of our website and other services. For users seeking alternative methods of navigation, tools with speech recognition software can assist in using voice commands to navigate web pages and applications.
Customer Feedback and Contact
Your feedback is important to us, and we encourage all customers and guests to share their experiences. If you have any comments or concerns, please feel free to contact us through the following methods:
Mail:
Phone:
(520) 382-3330
(We accept TRS calls)
If you feel that these standards have not been maintained in your situation, please let us know by calling: (520) 382-3330. We gladly accept TRS calls.
